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Our mission is to provide the services, both technologically and educationally, that our customers need and want in order to adequately service their readers and their customers. We will provide these services with integrity, with diligence and with all due speed to help our customers and us grow together in our ability to meet the demands of our respective markets. While we maintain a sense of feeling for our customers and the problems they face, we will at the same time maintain the same feeling for our own employees who work very hard to fulfill our goals.
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American Press, located in central Virginia, is a premier printer and distributor of special interest magazines and catalogs.
Our modern manufacturing facility is located near Charlottesville, Virginia, within 90 minutes of three major airports (and 30 minutes from Charlottesville’s jetport). This mid-Atlantic location places us squarely within the largest population corridor in the country, allowing accessible and efficient work-flow and distribution of printed material.
While visiting our plant, our customer service lounge and surrounding countryside (as well as beautiful Charlottesville) may make any visit not only productive, but comfortable and enjoyable as well. 
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4.22.10
Packaging part of marketing
Orlando, FL—In direct marketing, people do judge a book by its cover—or more accurately, they judge a company by its packaging. That’s why, in these hypercompetitive times, it may no longer be enough to simply plop your products into generic corrugated boxes, toss in some bubble wrap and packing peanuts, and slap the postage on it.
Multichannel Merchant
By Sherry Chiger
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3.30.10
USPS sees mail volume fall
The Postal Service has seen its mail volume fall 20% since 2006, and it’s expected to drop another 20 billion pieces in the next 10 years. First-class mail is expected to fall by 30 billion pieces, while modest growth is anticipated for advertising mail.
The USPS plans to file a request for an advisory opinion on the five-day mail delivery proposal with the Postal Regulatory Commission today. “We need to act as quickly as possible—we cannot afford to wait,” Pulcrano said. “The sooner we can get some relief will have some significant impact as to where we end up in that 10-year plan.”
Multichannel Merchant
By Jim Tierney
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3.23.10
Live Chat Helps Convert Customers
Still on the fence when it comes to live chat? Maybe the results of this survey conducted by e-commerce technology provider Bold Software will make you change your mind.
According to the findings, 82% of survey respondents said a live chat session positively influenced their attitude about that merchant, and 68% were more likely to purchase from that retailer again.
What's more, 75% of the respondents said they are more likely to visit that site again, 65% said they received better service than they did on the phone, and 52% purchased more because of the chat session.
Multichannel Merchant
by Tim Parry
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7.28.09
Pacesetter Club
American Press in Gordonsville, Virginia has had several crews qualify for the Pacesetter Club in past years with its Pacesetter 1000 stitcher. This year, crews on all three shifts did the same with a new Pacesetter 2200 system, averaging as high as 20,875 books per hour.
By American Printer -- July 28, 2009
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